Skip to content

An operating system for the whole company.

Every company runs on a set of decisions about direction, ownership, rhythm and memory. In most companies those live in someone’s head, a deck from March, and three Slack threads. This is what it looks like when they live in files instead.

Use a free instrumentSee a folder renderedTake the repository

The map.

Eight areas, 35 files. Every file states what it is for, the questions it has to answer, and a worked example in a company that does not exist. Open any one.

35 templates written · 0 explainers · 22 files with a named skill · 3 with a free instrument · 1 folder rendered. The three marks on each row are template, explainer, skill.

os/

  • direction/What the company is for, and where it is going7 files

    • annual-priorities.mdThe handful of things this year is actually about. Three to five, not twelve.2 of 3: template, skill
      • What are the three to five?
      • Who owns each?
      • What are you explicitly deferring to next year?

      View the template

    • guardrails.mdWhat must stay true while you chase the north star. The things you would not trade for growth.2 of 3: template, skill
      • What must not get worse, whatever else happens?
      • What is the threshold, and who watches it?
      • What happens when one is breached?

      View the template

    • mission.mdWhy the company exists. One sentence a new hire can repeat accurately after hearing it once.2 of 3: template, skill
      • Who is it for?
      • What changes for them because you exist?
      • What would be lost if you stopped tomorrow?

      View the template

    • north-star.mdThe single number that tells you whether the bet is working.2 of 3: template, skill
      • What is the number?
      • How exactly is it computed, and from what source?
      • Who owns it?
      • What is it today, and what would good look like in a year?
      • What does it deliberately ignore?

      View the template

    • principles.mdHow decisions get made when nobody senior is in the room.1 of 3: template
      • What do you actually do when two good things conflict?
      • Can each principle be used to reject a real proposal?

      View the template

    • strategy.mdThe bet. Where you are choosing to compete, and what that rules out.1 of 3: template
      • What is the bet, in one paragraph?
      • Why is it available to you and not to others?
      • What does it rule out — segments, features, channels you are choosing not to chase?
      • What would make you abandon it?

      View the template

    • vision.mdWhat the world looks like if you win. Specific enough to be wrong.1 of 3: template
      • What is true in five years that is not true now?
      • How would you know it happened?
      • What are you explicitly not trying to become?

      View the template

  • planning/Turning direction into a quarter of work5 files

    • annual.mdHow the year is shaped, and when it gets revisited on purpose rather than by drift.1 of 3: template
      • What are the phases of the year?
      • When do you re-plan, and what triggers an early re-plan?
      • What is the budget envelope?

      View the template

    • charters/TEMPLATE.mdWhat one domain is responsible for, where its edges are, and who owns it.2 of 3: template, skill
      • What is this domain accountable for?
      • What is explicitly outside it?
      • Who owns it, and who else must be consulted?
      • What is its metric?
      • What does it depend on?

      View the template

    • quarterly/okrs.mdThe quarter’s bets. What you are trying to move, and how you will know.2 of 3: template, skill
      • What are the objectives — three at most?
      • What key results measure each, with a start and a target?
      • Who owns each key result?
      • What is being explicitly not done to make room?

      View the template

    • quarterly/retrospective.mdWhat the quarter taught you, written while you still remember.2 of 3: template, skill
      • Which KRs were hit, missed, and why — mechanism, not mood?
      • What did you learn that changes the next quarter?
      • What did you decide to stop?

      View the template

    • quarterly/roadmap.mdWhat is being built this quarter, by whom, and roughly when.2 of 3: template, skill
      • What is committed, and what is merely likely?
      • Which objective does each item serve?
      • What is the sequence, and what blocks what?

      View the template

  • accountability/Who owns what, and how you know5 files

    • decision-rights.mdWho decides, who is consulted, who is merely told. Written down before the disagreement.1 of 3: template
      • For each recurring decision: who is the single decider?
      • Who must be consulted first?
      • Who needs to be informed after?
      • What is the escalation path when the decider is unavailable?

      View the template

    • goals.mdThe target behind each number, who agreed it, and when. A number without an agreed target is not accountability, it is reporting.The Goal Ladder2 of 3: template, skill
      • What is the target for each metric?
      • Who agreed it, and on what date?
      • Is it ratified, or proposed and awaiting the owner?
      • What is the expected shape of progress — linear, or milestones?

      Open The Goal LadderView the template

    • metrics.mdOne number per person. The number that describes what they are permanently accountable for — not this quarter’s project.The Funnel Diagnostic2 of 3: template, skill
      • What is each person’s one number?
      • How is it computed, from which source?
      • What period does it cover?
      • Which numbers have no source yet, and are therefore claims rather than measurements?

      Open The Funnel DiagnosticView the template

    • status-rules.mdWhat red, yellow and green mean. Decided once, in advance, so the colour is never argued about in the meeting.2 of 3: template, skill
      • How is expected progress computed at a point in the quarter?
      • What thresholds separate green, yellow and red?
      • What happens when a number has no target, or no data?
      • How stale can an observation be before it stops counting?

      View the template

    • teams.mdHow people are grouped, and what each group is for. Often not the same as the reporting line.1 of 3: template
      • What teams exist, and who is in them?
      • What is each team accountable for?
      • Where does a team’s remit stop?

      View the template

  • execution/How work actually ships4 files

    • escalations.mdWhat happens when something is stuck, and who un-sticks it.2 of 3: template, skill
      • What counts as stuck?
      • Who does it go to, and how fast?
      • What is the standing response — a decision, a body, or a deadline?

      View the template

    • gates.mdWhat has to be true before something reaches customers. The checks that are not negotiable.1 of 3: template
      • What must pass before release?
      • Who signs each off?
      • What is the rollback plan?

      View the template

    • programme.mdHow work actually moves from idea to shipped. The stages, and what it means to be in one.1 of 3: template
      • What are the stages?
      • What has to be true to enter each one?
      • Who moves something between stages?

      View the template

    • work-links.mdWhere the work actually lives, so nobody has to hunt for it.1 of 3: template
      • Where is the backlog?
      • Where is the code?
      • Where are designs, and where are customer conversations?

      View the template

  • reporting/The rhythm, and what each meeting is for6 files

    • all-hands.mdWhere the whole company hears the same version of the story.2 of 3: template, skill
      • How often, and how long?
      • What is the standing shape?
      • Who presents, and what are they not allowed to do?

      View the template

    • board.mdThe quarterly version for people who are not in the building.2 of 3: template, skill
      • What is the standing structure?
      • What is the cutoff, and who writes which part?
      • What are you asking the board to decide?

      View the template

    • investor.mdThe monthly or quarterly note to people who own a piece and are not on the board.2 of 3: template, skill
      • How often?
      • What is the standing shape?
      • What do you ask for?

      View the template

    • monthly.mdThe slower look. Trend rather than fluctuation, and the month-end numbers that only close once a month.2 of 3: template, skill
      • What does each team report, and in what shape?
      • What is the cutoff, and who assembles it?
      • Which numbers only exist monthly?

      View the template

    • one-on-ones.mdThe recurring conversation between a person and their manager. Different questions weekly and monthly.The 1:1 System2 of 3: template, skill
      • What is asked every week?
      • What is asked monthly instead?
      • Where do the notes and commitments live?
      • What is never discussed here?

      Open The 1:1 SystemView the template

    • weekly.mdThe meeting that catches things while they are still small. What changed, and what needs a decision.2 of 3: template, skill
      • Which numbers moved, and which did not?
      • What is red or two-weeks yellow, and who owns the recovery?
      • What decisions are being asked for this week?
      • What commitments were made last week, and were they kept?

      View the template

  • decisions/The company’s memory3 files

    • frameworks.mdHow recurring decisions get made, so each one is not argued from first principles.1 of 3: template
      • Which decisions recur often enough to deserve a method?
      • What is the method?
      • Who owns keeping it honest?

      View the template

    • log.mdWhat was decided, by whom, and why. The company’s memory, and the cure for deciding the same thing three times.2 of 3: template, skill
      • What was decided?
      • Who decided, who was consulted, who was informed?
      • What was the reasoning, and what would change it?
      • When?

      View the template

    • resource-allocation.mdWhere the money and the people go, and how that changes.1 of 3: template
      • How is headcount and budget split across the domains?
      • What triggers a reallocation?
      • Who signs it off?

      View the template

  • people/What is expected, and how people grow4 files

    • expectations.mdWhat good looks like, at each level, in plain language.2 of 3: template, skill
      • What is expected of someone at each level?
      • What distinguishes one level from the next?
      • How does someone find out where they stand?

      View the template

    • hiring.mdHow roles get opened, run and closed.1 of 3: template
      • What has to be true before a role opens?
      • What is the standard process?
      • Who decides?

      View the template

    • onboarding.mdHow someone becomes useful in their first fortnight.2 of 3: template, skill
      • What do they read, in what order?
      • Who do they meet?
      • What do they own by the end of week two?

      View the template

    • performance.mdHow performance is discussed rather than avoided.1 of 3: template
      • What is the rhythm of feedback?
      • What happens when someone is consistently off their number?
      • What is never a surprise?

      View the template

  • customers/What customers are telling you, in one place1 file

    • signal.mdWhat customers are telling you, gathered in one place instead of scattered across inboxes.2 of 3: template, skill
      • Where does signal come from?
      • Who reads it, and how often?
      • What are the recurring themes this quarter?
      • What changed because of it?

      View the template

One folder, rendered.

A map of templates raises a fair question: and then what? Here is accountability/ for a company that does not exist — fourteen people, one metric each, and a colour per person computed from the written rule rather than typed.

  • 3 green
  • 1 yellow
  • 3 red
  • 1 no target
  • 6 needs setup
  • 1 stale

Three of fourteen on plan, six with no documented goal, one target unratified, one number three weeks old and therefore not green. That is what two months in looks like when nobody hides the gaps.

Open the rendered folder

The part that makes it multiplayer.

Most AI use inside a company is single-player: a private chat window, a prompt nobody else has, and the company explained again from memory every session. Nothing accumulates, and two people asking the same question get two different answers.

The files are the shared context. These are the shared procedures — a founder on a Monday, someone in their first week, and an agent with repository access follow the same steps over the same facts. A skill reads the files, writes into reports/, and only ever proposes a change to os/. A report can be regenerated; a decision cannot.

  • set-accountability

    Runs when someone takes on a new area, or at quarter open.

    Never invent a target to fill a gap. no-target is a truthful state; a made-up number is not.

    Read the skill

  • plan-quarter

    Runs last two weeks of the quarter.

    Never grade and re-plan in the same session. The grade will get softened to protect the plan.

    Read the skill

  • run-weekly-review

    Runs weekly, same day, before the meeting.

    Never let the report be written by the person being reported on.

    Read the skill

  • run-a-one-to-one

    Runs weekly with each direct report, and monthly for the longer conversation.

    Never use the weekly to deliver a performance judgment you have been saving. It belongs in the

    Read the skill

  • diagnose-metric

    Runs when a number moves unexpectedly, or before you trust a new one.

    Never hand-edit an observation to make a chart look right. Correct the source and re-derive.

    Read the skill

  • prepare-report

    Runs weekly, monthly, and at quarter open for the board.

    Never let a report be the first place a number appears. Reports read the OS; they do not author it.

    Read the skill

  • review-customer-signal

    Runs fortnightly, and before any roadmap or quarterly planning session.

    Never let one loud customer become a theme. A theme has a count.

    Read the skill

  • onboard-someone

    Runs the fortnight before a start date, and the first four weeks after it.

    Never start someone without a named first task and a named person to ask.

    Read the skill

  • update-company-context

    Runs whenever something changes upstream, and on a monthly sweep.

    Never update a fact without a source you can name.

    Read the skill

Three instruments, free, nothing leaves your browser.

Each one does a specific job from a specific file in the map. No sign-up, no account.

  • The Goal Ladder

    accountability/goals.md

    One number per department and per person, and a quarter whose key results are drawn from those numbers rather than invented alongside them.

    Open The Goal Ladder

  • The Funnel Diagnostic

    accountability/metrics.md

    Where the funnel actually breaks, and whether you have enough data to say. It will tell you when the number means nothing yet.

    Open The Funnel Diagnostic

  • The 1:1 System

    reporting/one-on-ones.md

    Weekly and monthly templates that ask different questions, and how to run them as recurring tickets you can query six months later.

    Open The 1:1 System

Take a copy.

MIT licensed and set up as a GitHub template, so it forks in one click or clones in one command. Start with three files — direction/north-star.md, accountability/metrics.md and accountability/status-rules.md. Those three do most of the work. Delete what you do not need; an empty file is worse than a missing one.

os/ is what a person decided · data/ what was measured · reports/ what was generated · skills/ how a job gets done. A diff in os/ always means someone changed their mind.

Take the whole thing on GitHubThe map as text

What needs to work better?

Tell me what’s happening in your business and where you’re getting stuck. We can work out whether I’m the right person to help.